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Training and WorkshopsTraining your people to ensure they have the right skills will be one of the most important things to assist in the growth and maintenance of a healthy business. Many managers say that they won't train or just don't train their people for various reasons, one of these being cost. It is a well know fact that it is by far cheaper to train a current staff member that needs some upskilling than to replace them. With training, people can achieve great things as they get to know what is expected from them in their position. Some managers send their people on training courses expecting their skill deficiencies to be fixed when they come back onto the job. In many instances this does not happen. Our philosophy with training is that Management need to take responsibility for the training, by monitoring the team member when they come back onto the workplace, ensuring the skills gained are being put into practice. This is where managment can gain a great return on their invetment, which all business people are wanting from sending people to a training course. To assist in identifying your training needs, call us for a FREE TRAINING NEEDS ASSESSMENT for your business.
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| Palmerston North | |
| Step by Step to Project Planning | 16th September 2010 |
| Doing the Basics Better (half day) | 23rd September 2010 |
| Keeping our Cool with Complaints | 30th September 2010 |
| What Makes you Tick? | 14th October 2010 |
| Making the Most of Your Time | 29th October 2010 |
| Step by Step to Project Planning | 11th November 2010 |
| Doing the Basics Better (half day) | 25th November 2010 |
Click here to download a registration form. Simply fill out your details with the workshop name and date you wish to attend and fax it back to us on (06) 354 6909
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Discover Why You Need a Database
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Do you know who your customers are and how to contact them? An interactive workshop which walks you through a working database to illustrate why this is an essential tool for your business (more) |
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So You Want to have Awesome Customer Service
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Making sure everyone understands why customer retention is number one and the most important aspect in the business. This workshop explores how to be customer driven. |
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Making the Sale
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Are your customers all the same? Customers are like liquorices, they come in all shapes, sizes and temperaments. During this interactive session we explore selling and purchasing styles and look at how these can be used to make sales for your business. |
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What Makes U Tick?
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This fascinating workshop explores the different thinking processes. Discover why we act and think like we do. Gain a greater understanding of yourself and the people you interact with. |
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Leading Your Team
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What makes a great leader? Explore the three different leadership styles and how to implement them in your business. |
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Managing Change
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The key to managing any change is communication and getting people involved. Learn how to successfully implement change and minimise the potential for conflict. |
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Innovate to Gain Competitive Edge
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What are consequences of unleashing your creativity? Discover your and your business' potential. You might just surprise yourself! |
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What Makes a Winner?
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Successful people know where they're going every day, every month, every year. They have clearly defined goals. The reason most people never reach their goals is that they don't set them. This workshop provides a simple structure for planning your personal growth and development. |
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Setting the Standards in Service
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Do your staff know how to present themselves to their best ability? Can they greet and converse with customers in an appropriate manner? This full day workshop gives participants the skills they need to maximize every interaction with a customer. |
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So you want to better at Time Management?
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Do you find there is simply not enough time in the day? This full day workshop provides many tips and techniques to help you be more productive. |
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So You Want To Be More Organised?
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Is the information in your business organised and easy to find? Do you have guidelines on how things should be done? This full day workshop provides an in-depth look into the systems of an efficient business and how to produce those essential policies and procedures. |
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