Sandra's Blog

2011 brought a lot of challenges for me and I am sure that 2012 will be the same

During 2011 I was asked to make my nephews future wifes wedding dress as I had made his Mums (my sister) dress 30 years ago.I had a photo of what she wanted however there definately was no pattern so the fun began !!!!  

See photos in blog

I have just had the most awesome experience .... biking down Mt Taranaki - on the road of course.  Check the bikers photo!!

Last weekend I was in Napier and visited a store called “Kiwi Outdoors” where we saw these shoes that have toes in them (they are called “Five Finger Shoes”).  I had recently talked about these with my son and also had seen them used by one of the athletes in an off road race.  The shoes fascinated me an I wanted to try them on to see if I liked them on my feet,  our friend with us also decided that they would try the shoes.

I cant believe the difference that the nicer weather is making to peoples moods.  I had a person say to me yesterday, I really think that people are starting to get out and spend a bit - long may it last

I also think that peoples moods have changed with the All Blacks winning on Sunday night and the hype that this has created.   I do hope that this euphoria continues when the rugby is over.

Keep positive and happy in business

Last week I went to Auckland to do some professional development in the Herrmann Thinking styles work that I do with individuals and organisations.

 Everytime that I talk about this I get really excited with the applications that can be used to help people not only in their personal lives but in their professional lives.

Last Monday I went to a meeting (wearing my Tax Agent hat) this meeting focused on what the IRD will be looking at over the next year to ensure that taxpayers are meeting their tax obligations.

 My office looked a bit like as disaster area so felt that I should spend a little bit of time to get the papers into the appropriate files and back into the filing cabinets.

The other day I wrote about Customer Service and the fact that its pretty bad in many areas.
Today I want to give you some tips so you can give your customers better service whether they are new or existing.

I was out at dinner with some fellow business friends on Friday night, it was very interesting hearing about their recent experiences when dining out.  I must say that our dining experience was great and so was the food, so I must give a plug to The Cooperage on Main Street.